Free route guide

A little support for a big journey.

Our pet travel information is yours to explore at your own pace. When you would like to talk it through, a consultation gives you time with a real person to look at your journey and make sense of what comes next.

A helpful second set of eyes.

Having the information does not always make the next step obvious. We can help you work through the dates, understand which records to check and prepare your questions for the vet or airline.

Support, not a gate to the information.

Available route guidance, preparation steps, document checklists, timing guidance and official links stay free. A consultation is optional. Source dates and gaps remain visible, whether or not you book.

We do not issue certificates, book transport, provide medical advice, guarantee boarding or entry, or manage the journey for you.

From your questions to your next steps.

  1. Explore your route

    Read the free guidance and official sources. Keep the questions you want to talk through.

  2. Start your booking

    Share the journey basics and preferred call times, then authorise US$5 through Stripe. This places a temporary hold, not an approved booking.

  3. Let us check the journey

    A team member checks suitability before approving and collecting payment. If we cannot help, we explain why and release the hold. We agree your call time directly.

  4. Talk it through

    Work through your route, timing and questions with a person. The call has no fixed time limit. Any records needed must use a separately arranged secure channel, never email.

  5. Keep the next steps

    Receive a short written recap, including questions that still need an official answer. There is no fixed recap deadline and no ongoing journey-management service.

Book your consultation.

Start with the journey basics. Your team member checks whether we can help before approving the consultation and collecting the US$5 payment.

We agree the call time with you after review. Your preferred time is not a reserved appointment.

Please do not include medical details, microchip numbers or identity documents. There is no document upload here.

Journey and call details

One journey. No fixed call-length limit. A written recap with no fixed delivery deadline. Holds expire if not captured; they do not stay open indefinitely.

Test checkout only. No real payment will be taken.

Stripe collects your contact and payment details. How we use your information

A white dog sitting close to a ginger kitten

They’re family. Of course you have questions.

Meet the people behind Zurtex

Photograph by Thomas de Fretes / Unsplash.